Rex Airlines in Australia has made significant changes to its flight schedule between Brisbane and Cairns. The airline has decided to double its flights between the two cities due to the overwhelming success of the route, with a new service set to be added on Mondays. This decision comes as the airline continues to face ongoing supply chain issues and is extending its service reductions until October 2024.
Rex Airlines has opted to reduce services rather than cancel flights at the last minute, aiming to maintain low cancellation rates and prioritize reliability. The decision to extend the service reductions in its regional network is directly related to ongoing supply chain issues, especially involving spare parts availability for aircraft engines. This approach highlights the airline’s commitment to integrity and reliability amidst challenging circumstances.
The success of the Brisbane-Cairns route has led to the addition of a second weekly service, offering travelers more options and flexibility. The additional flights will be operated by Rex Group airline National Jet Express and are expected to drive down ticket prices to the benefit of all travelers.
However, while the airline has made these changes, it stresses that they are temporary and that the full network will be back in operation once supply chain issues are resolved. Rex is committed to rebuilding its regional network and intends to return to standard flight schedules from October 27, 2024, subject to the situation improving.
Rex Airlines understands the chaos cancellations can cause and has maintained the lowest cancellation rates of all Australian domestic airlines, emphasizing its commitment to minimizing inconvenience for travelers. This customer-centered approach is evident through its preference to reduce services rather than compromise on reliability and customer experience.
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